Frequently Asked Questions

The hotel and the main reception are open 24 hours a day, 7 days a week. If you have any questions or problems, please contact the main reception at +370 5 273 9700 or short number 7099.

The price includes:

· Hotel room;
· Breakfast buffet;
· Visit to the swimming pool and sauna areas (according to room category).
· Visit to the GYM;
· Visit to the hotel’s private beach and outdoor activities (boating, pedal boat, canoe, kayak, etc.);

Check-in: for Deluxe, Executive, Suites, Family rooms – from 14:30 p.m..
Superior, Classic rooms – from 3:30 p.m.

Departure: Deluxe, Executive, Suites, Family rooms – until 11:30 a.m.
Superior, Classic rooms – until 11:30 a.m

Breakfast is served Mon – Fri from 7 a.m. to 10 a.m., Sat – Sun from 7 a.m. to 10:30 a.m. in the Tilia hall.

Yes. For room service menus and other services, click here.

Delivery fee is 6 €.

Room delivery time:
Sun – Thu 12 p.m.–10 p.m.
Fri – Sat 12 p.m.–11 p.m.

You can order services by calling the main reception at +37052739700 or short number 7099.

We are a pet-friendly hotel! You can stay with your pets in the following room categories: Classic, Superior, Executive, Family, Premium Suite, Presidential Suite. Pets are not allowed in Deluxe and Deluxe Suite category rooms. For more information on the cost and rules for pets, please click here.

Yes, click here to book your transfer in less than 60 seconds:

https://new.transfersforhotels.com/h/vilnius/vilnius-grand-resort

A trusted, professional, English-speaking driver will pick you up and drive you directly to the hotel.

Benefits:

· Fixed price.

· Receive driver photo and contact details via email in advance.

· Flights monitored for delays.

The beach is only open during the summer season, we look forward to seeing you next year!

Guests can use sun loungers and umbrellas on the private beach (subject to availability), rent boats, pedal boats, kayaks and canoes, obtain a fishing permit (without a fishing license), and use the tennis courts and basketball court.

We appreciate your feedback. Please send the feedback to marketing@vilniusresort.com

The V SPA & Wellness centre consists of 3 unique facilities designed to offer each guest the best of everything – SPA treatments to cleanse, balance, and revitalise the body, mind, and soul in the Vitality SPA; pure relaxation and refreshment in the Aqua pool area; and exclusive therapeutic and healing services in the Ariela therapeutic centre.

Aqua and Vitality SPA:
Mon – Fri 10 a.m.–10 p.m.
Sat – Sun 8 a.m.–10 p.m.
Procedures Mon – Sun 10 a.m.–10 p.m.

Ariela therapeutic centre:
Mon – Sun 10 a.m. – 7 p.m.

Guests can enjoy a wide selection of SPA and medical treatments and rituals.

Vitality SPA treatment menu.
It includes massages, scrubs, wraps, rituals, beauty and aesthetic services.

Ariela therapeutic centre treatment menu.
It offers physiotherapy, therapeutic massages, mud treatments, halotherapy, inhalations and other health and rehabilitation services.

Reservations are required for treatments and visits to the Aromatherapy and/or Himalayan salt rooms. We recommend booking treatments before arrival. To book treatments, please contact spa@vilniusresort.com, +37065544029 or short code 7377.

If you have a gender preference, please advise reservations team/SPA receptionist at the time of making your appointment.

Please reserve, change, or cancel your treatment time directly at the SPA reception or from your hotel room by calling the short number 7377. Guests who are not staying can make or change a reservation by sending a request to spa@vilniusresort.com or by calling +3705273 9700.

To cancel a procedure, it is required to inform us at least 4 hours before the procedure’s scheduled start time. If you don’t notify us or notify us less than 4 hours before the procedure’s scheduled start time, a 50% fee of the reserved procedure price will apply.

Enjoy unlimited access to the Aqua pools and saunas area from check-in to check-out when staying in Classic, Superior, Executive, and Family category rooms.

Enjoy unlimited visits to the Aqua pool and sauna area from check-in to check-out and 2 hours in the Vitality SPA pools and saunas area on arrival day when staying in Deluxe, Deluxe Suite, Premium Suite, and Presidential category rooms.

The Aqua area is dedicated to families or those who like to swim and unwind. The area consists of a 20m pool, soft sauna, Turkish steam room, separate kids pool, and jacuzzi.

Vitality SPA area is very modern and dedicated to adults only. It consists of a 15m pool, with underwater massage jets, a waterfall massage option tropical storm grotto. The area also has an outdoor and indoor jacuzzi, 3 seasons showers, 3 saunas and steam rooms, a plunge pool, Kneipp reflexology area.

Children under 18 years old must be supervised by an adult to use both areas.

Both pools are operating the same hours and have their separate entrances. Also, the pools are not lifeguarded please pay attention to the pool rules.

The GYM is open every day from 6 a.m. to 10 p.m. The GYM can be accessed through the main entrance of the SPA or through the Deluxe room block. If you cannot find the entrance to the GYM, please contact +37052739700 or short number 7099.

We appreciate your feedback. Please send the feedback to marketing@vilniusresort.com

We have four restaurants serving cuisines from all over the world: the French a la carte restaurant Le Paysage, the Asian-style Sunrice restaurant in the SPA area, Trattoria Verde Italian restaurant next to the golf courses, and the season’s most popular dishes restaurant on the water Bora Bora.

Le Paysage:

Mon – Thu p.m.–10 p.m.
Fri 5 p.m.–11 p.m.
Sat 12 p.m.–11 p.m.
Sun 3 p.m.–10 p.m.

Sunrice:

Mon – Tue closed
Wed – Fri Bar 12 p.m.– 10 p.m.
Wed – Fri Kitchen 12 p.m.– 9:30 p.m.
Sat Bar 10 a.m. – 10 p.m.
Sat Kitchen 12 p.m. – 9:30 p.m.
Sun Bar 10 a.m. – 8:30 p.m.
Sun Kitchen 12 p.m. – 8:00 p.m.

Trattoria Verde:

Mon – Sun Bar 10 a.m. – 10 p.m.
Mon – Sun Kitchen: 12 p.m. – 9:45 p.m.

Bora Bora:

Opening soon!

Click on the restaurant of your choice to see the restaurant menu:

Le Paysage menu;

Sunrice menu;

Trattoria Verde menu;

Bora Bora menu.

We offer two distinct brunch experiences. Grand A la carte brunch features a luxurious selection of individually prepared dishes from the menu. Brunchdate is a generous buffet with festive dishes and entertainment for children.

Outside food items are not allowed in the hotel for the safety of the guest and to maintain cleanliness and hygiene standards, unless for medical or health considerations.

We appreciate your feedback. Please sent the feedback to marketing@vilniusresort.com

Click here for directions to the golf clubhouse. If you can’t find the clubhouse, golf restaurant, driving range or other golf facilities please contact the golf reception: info@thevgolfclub.com or +370 5 2739 788.

Opening hours from 2025-03-21:

I – VII 8 a.m. – 8 p.m.

info@thevgolfclub.com or +370 5 2739 788

For a list of golf services and golf equipment, please click here. To make a reservation, please contact: info@thevgolfclub.com or +370 5 2739 788.

We appreciate your feedback. Please send the feedback to marketing@vilniusresort.com

We can host different types of events. Each request is evaluated individually. For an event, please contact events@vilniusresort.com or +37052739700.

We have halls of all sizes and layouts, easily adaptable to your preferred seating. The combination of luxurious, classic style and modern technology, as well as impeccable service, will ensure the success of your event. For descriptions and details of all rooms and venues, please click here.

Take a look at our wedding offers here. To make an enquiry or find out more please contact: events@vilniusresort.com or +37052739700.

Click here for all active job offers. Please send your CV to cv@vilniusresort.com or contact us by phone +370 5 2739 731.